Owning Search: What Changes When the Product is Ranking?
Product Ownership is about maximizing value. When the product is relevance the work needs to be prioritized, tracked and executed like any other feature of the product.
Topic
UX
3 posts
Improving Enterprise Search Experience: Six Paths, Six Surfaces
Every architectural decision in a search system eventually shows up as a pixel, a state, or a piece of microcopy. Here is what each of the six paths looks like from the user's side of the glass, with the research to back it.
Improving Enterprise Search Experience: Six Paths for the AI Era
The daily interactions of search establish user behavior patterns setting expectations, criteria for success and expectations of how search and ai should work.