Retail
Fortune 500 Specialty Retailer
Transforming a High-Touch Business
A self-service payments portal that took a relationship-driven B2B business online and cut $4.5M of annual cost.
$4.5Mannual savings
Case studies
What have I shipped?
Engagements are described by industry and scale rather than by name. The problems, the decisions and the numbers are all real.
Public Sector
Municipal Law Enforcement Agency
Building the Case for Connected Officers
A connected-officer pilot and the business case behind it, validating a service-wide technology rollout.
300%projected ROI
Regulated / Insurance
Fortune 100 Insurance Company
Fixing the Productivity Tax
A search transformation on the agent portal that gave the field force back its most expensive resource — time.
40+hours / agent / year
Healthcare
Healthcare Technology Company
Onboarding Is the Product
A refined onboarding and single sign-on flow across five standalone applications, adopted by 90% of users in month one.
90%adoption in month one
E-Commerce
Global Electronic Components Manufacturer
Search and AI Transformation
Machine-learned ranking and query classification across one of the world's largest component catalogues, taking no-results to near zero.
~0no-results rate
Legal
Environmental Litigation Firm
AI Discovery at Four Terabytes
Semantic search and AI eDiscovery across 4TB of unstructured data, halving the effort required for discovery.
50%reduction in discovery effort
Who have I served?
Organizations I have delivered for
Across retail, insurance, healthcare, public sector, legal and industrial manufacturing.
